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Shipping & Returns

Shipping & Returns

Return Policy

You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

For damaged baseball or softball bats, please contact the manufacturer to follow their warranty process.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Big Kid's Sporting Goods ships merchandise to locations within the United States and Canada.  The risk of loss and title for all merchandise ordered on this Website pass to you, the customer, when the merchandise is delivered to the shipping carrier.